• It’s easy to misuse metrics and miss our goals. Three misguided metrics we use.


  • “Hey, it’s been a while.Want to grab a coffee?” I text my friend to catch up. Grabbing a coffee and sitting down at a cafe has become the default activity to have a conversation with people, even if one doesn’t enjoy coffee. This time, however my friend responds, “How about a walk? I gotta hit…


  • With technology moving at such a fast pace, countless innovations and products are constantly introduced. Particularly in the tech industry, where rapid iteration is practiced widely, products can be outdated even after a year of introduction. New innovations and changing/adapting consumer tastes affect the life-cycle of a product. With so many tech products being released…


  • When designing a product, the most important goal is to match a user’s needs and wants with an elegant solution that satisfies those needs and wants. A good product satisfies the needs of a user, while a great product not only satisfies the needs of the user but goes beyond and offers such a satisfying…


  • With Mason Park, we’re a marketplace of independent retailers that serves a consumer audience. To build our marketplace we needed to provide value to both sides – the businesses on our marketplace, as well as the consumers who would shop on our marketplace. To determine what value we could bring to sellers and buyers, we…


  • As smartphones gain in capabilities and more and more of the planet becomes tethered to our pocket sized computers, there continues to be a lot of buzz about what’s next. Wearable tech has been discussed for years already – fitness trackers from Jawbone and Fitbit, smartwatches from Apple, Samsung, and just about everybody else (e.g.…


  • About a year ago, I took up boxing more seriously. While I had enjoyed boxing already, the classes I took typically were more boxing as cardio exercise and less boxing as a sport. It was a great workout and a fun way to pick up some boxing basics. And then I started sparring. Now, instead…


  • I’ve studied some languages before – French via the Canadian school system, and Mandarin via a mix of self study audio courses and classes. However, in neither case would I claim knowledge of the language. I’ve definitely been scolded more than a few times by French and Mandarin speaking natives for not having better knowledge…


  • With 2017 being the 10th anniversary of the iPhone, there have been numerous articles reminiscing on the historic device. The buzz got me thinking about the other side of smartphone world – what happened to all the other smartphones not named iPhone or Galaxy? I spent much of my career in the smartphone world so…